You need to contact the helpdesk who will give you a temporary password, which you must change once you log in.
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Refer to the instructions found here.
Please visit the IT Department at ECC located on the 4th floor, Room C400. Office Hours are from 8:30 AM to 6:00 […]
First check to see if the computer is on. Then see if the power on the monitor is on. Check the power […]
Check your username and make sure you type the correct password. Check your Caps Lock key as the password is case-sensitive.