Refer to the instructions found here.
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Click here for the form. The form needs to be filled out and returned to the Helpdesk in the IT Department located on […]
You need to contact the helpdesk. We will unlock the account and reset the password. Once you log on, you will be […]
The first characters match your network username, then followed by @essex.edu
Check your username and make sure you type the correct password. Check your Caps Lock key as the password is case-sensitive.