You need to contact the helpdesk. We will unlock the account and reset the password. Once you log on, you will be prompted to change the temporary password given to you by the helpdesk.
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Check your username and make sure you type the correct password. Check your Caps Lock key as the password is case-sensitive.
Click here for the form. The form needs to be filled out and returned to the Helpdesk in the IT Department located on […]
The first characters match your network username, then followed by @essex.edu
Click here for the form. The form needs to be filled out and returned to the Helpdesk in the IT Department located on […]