You need to contact the helpdesk. We will unlock the account and reset the password. Once you log on, you will be prompted to change the temporary password given to you by the helpdesk.
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Check your username and make sure you type the correct password. Check your Caps Lock key as the password is case-sensitive.
Before you submit a request, try the following suggestions first. Move the curly cord. If you hear more static, then the curly […]
The first characters match your network username, then followed by @essex.edu