You need to contact the helpdesk. We will unlock the account and reset the password. Once you log on, you will be prompted to change the temporary password given to you by the helpdesk.
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Before you submit a request, try the following suggestions. First, move the curly cord. If you do not hear a dial tone, […]
Please visit the IT Department at ECC located on the 4th floor, Room C400. Office Hours are from 8:30 AM to 6:00 […]
You need to contact the helpdesk who will give you a temporary password, which you must change once you log in.
The first characters match your network username, then followed by @essex.edu