First check to see if the computer is on. Then see if the power on the monitor is on. Check the power cables to make sure they are all connected properly. If the power cables are connected to a power strip, make sure the power strip is on and plugged into a jack. Test to see if the power strip went bad by plugging it into a different jack. If everything is right and you continue to have a black screen, then please contact us.
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The first characters match your network username, then followed by @essex.edu
Refer to the instructions found here.
Click here for the form. The form needs to be filled out and returned to the Helpdesk in the IT Department located on […]
You need to contact the helpdesk who will give you a temporary password, which you must change once you log in.