Before you submit a request, try the following suggestions. First, move the curly cord. If you do not hear a dial tone, then this could possibly be a problem with the line and/or phone. Submit a request indicating the problem and what you did. A Technician will be assigned to look into the problem.
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Check your username and make sure you type the correct password. Check your Caps Lock key as the password is case-sensitive.
Use the look up tool located here
Please visit the IT Department at ECC located on the 4th floor, Room C400. Office Hours are from 8:30 AM to 6:00 […]
The first characters match your network username, then followed by @essex.edu