You need to contact the helpdesk. We will unlock the account and reset the password. Once you log on, you will be prompted to change the temporary password given to you by the helpdesk.
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Before you submit a request, try the following suggestions. First, move the curly cord. If you do not hear a dial tone, […]
Refer to the instructions found here.
You need to contact the helpdesk who will give you a temporary password, which you must change once you log in.
The first characters match your network username, then followed by @essex.edu